TERMS & CONDITIONS

Cancellations

• Cancellations made within 14 days of the scheduled experience date are non-refundable.

• Cancellations made more than 14 days before the experience date will receive a 50% refund of the total booking cost.

• Refunds will be issued to the original payment method within a reasonable timeframe.

• To cancel, please contact us via our contact page contact page

Rescheduling

• You may reschedule your experience day up to 14 days before your scheduled arrival date at no additional charge.

• If you wish to reschedule within 14 days of your experience date, a 50% charge of the original booking fee will apply, payable on the day of your experience.

• To reschedule, please contact us via our contact page contact page

Gift Vouchers are non-refundable, however, you can re-gift them.

By making a booking, you agree to the above cancellation and rescheduling terms.